B2Bpay with Xero integration: frequently asked questions

Three reasons: you can view and pay all your approved Xero bills in B2Bpay by card; the payment link on your Xero invoice template lets customers pay you by card; and all payments, both payables and receivables, are recorded in Xero automatically, saving time and data entry.

You can still use B2Bpay. Add payees and pay bills directly in the portal, and ask the team to put a payment link on any invoice template. If you are choosing accounting software, ask your accountant or bookkeeper which suits your business; B2Bpay also integrates with MYOB and QuickBooks.

You earn your card's full reward points plus B2B Points on the Earn plans: 1 per $1 on Earn Max, 1 per $2 on Earn Plus. B2B Points convert 1:1 to Qantas Points or Velocity Points, 2:1 to Avios and 1:2.5 to Luxury Escapes Société Points. See B2B Points.

Only if you want Qantas Points. Converting B2B Points to Qantas Points requires a Qantas Business Rewards account for your ABN; the join fee is waived through B2Bpay's link. Other partners are Virgin Australia Business Flyer, Qatar Airways Privilege Club and Luxury Escapes Société.

Log in to B2Bpay, choose the Xero bills option and sign in with Xero. Allow access, then connect. Choose a Payment Account (the card or bank account you pay with) and an Expense Account for B2Bpay fees. Your approved Xero bills then appear ready to select and pay.

The credit card (or bank account, if paying by debit card or bank) you will use in B2Bpay. Payments are recorded to this Xero account, so it must match the card you pay with for reconciliation to work. If your card is not set up in Xero yet, add it as a credit card account in Xero first.

Xero accounts need a unique account code to be listed. Add a code to the account in Xero's chart of accounts, then refresh the page in B2Bpay. Credit card accounts are added in Xero through the bank accounts screen; search for "card" to find your issuer.

Yes. Link each card in your B2Bpay wallet to a different Xero Payment Account. Each payment is then recorded against the right card in Xero. You can change the linked account for any card at any time from your wallet.

It is where B2Bpay's platform fee is recorded in Xero. Many customers choose Bank Fees; you can also create a dedicated B2Bpay Fees account. It only affects the fee. The bill itself is recorded against its existing Xero expense code, such as Rent or Telephone.

Disconnect Xero from B2Bpay and reconnect, choosing the new Expense Account during setup. Existing entries are not changed; only fees on future payments go to the new account. Your Payment Account links can be changed at any time from your wallet without disconnecting.

Each time you log in, open the Xero bills screen. All approved bills loaded into Xero are there ready to pay. Select the bills, choose a payment date, and pay with the card or account in your wallet. If a supplier's bank details are missing, you will be prompted to enter them.

B2Bpay records the bill as paid, posts the platform fee to your Expense Account, posts the total charged to your Payment Account, and makes matching entries in the B2Bpay Clearing Account so the bill amount and fee are separated correctly.

A virtual account created in Xero when you connect. It separates each payment into the bill amount (recorded against the bill) and the fee (recorded as an expense), with the total recorded to your Payment Account. Example: a $100 bill with a $1.50 fee creates $100, $1.50 and $101.50 entries.

Very little. B2Bpay reconciles the bill payment and fee entries in the clearing account automatically. You reconcile the transfer to your Payment Account when the card statement line arrives, by matching it or marking it as reconciled. Bulk reconciliation is available if you prefer to do it periodically.

Yes. In Xero, open the B2Bpay Clearing Account, enable the Mark as Reconciled feature from the help menu, select all transactions and mark them as reconciled. It is fine to do this periodically and to include transactions that are already reconciled.

Log in to B2Bpay as a biller, open your profile and the Xero tab, and sign in with Xero. Allow access and connect, then choose the bank account B2Bpay settles to as your Payment Account and an Expense Account for any fees you absorb. Your Xero invoices will then carry a Pay with B2Bpay option.

Yes. Xero supports more than one payment service on an invoice, so customers can choose B2Bpay alongside your existing option. The benefit of B2Bpay is that you can earn Qantas Points when customers pay by Visa or Mastercard, and your customers can earn too if they enter their ABN.

The invoice is updated as paid in Xero. If the customer pays part of the amount, the invoice shows the remaining balance. Funds reach your bank account by EFT within 3 business days with a reference that matches the Xero record.

With a bank feed, open Bank accounts, click Reconcile, find the statement line, use Find and Match to select the B2Bpay payment, and reconcile. Without a bank feed, open Account Transactions, select the transaction, choose More and Mark as Reconciled. Record card payments as at the statement line date.

A platform fee per payment, ex GST: Visa/Mastercard 1.10% Essential, 2.10% Earn Plus, 2.50% Earn Max; Amex 2.10%, 3.40%, 3.85%; bank account 0.50%, 1.00%, 1.87%; PayTo 0.60%, 1.10%, 1.97%. The fee is recorded to your Expense Account automatically. See pricing.

Yes. B2Bpay integrates with Xero, MYOB and QuickBooks for both bills and bank feeds, using the same Payment Account, Expense Account and clearing account approach. Separate FAQ pages cover MYOB and QuickBooks, and the team can help with any of the three.