Business expenses to family holidays
Billy and Paula Van Der Kooi run 24-hour gym franchises across Australia. Around 80% of their business spend, from rent to contractors and suppliers, now runs through B2Bpay, and the points fund family holidays, business class upgrades and yearly flights for Billy's parents from Canada.
The story
Short answer: Two gym franchise owners moved most of their regular business payments onto B2Bpay so they could pay on American Express even where suppliers do not accept it. The points now take the family around the world every year.
Running 24-hour gym franchises means a constant stream of business expenses: rent, contractors, suppliers. It adds up fast.
- Industry: 24-hour gyms
- In business: 20 years
- Location: across Australia
- Founders: Billy and Paula Van Der Kooi
A referral they haven't looked back from
Billy and Paula heard about B2Bpay through a family member. One of the immediate wins was earning points on payments that previously could not go through their American Express card. A lot of suppliers simply do not accept Amex, so a significant chunk of their spend was earning nothing. B2Bpay changed that: the supplier receives a bank transfer while the charge sits on the Amex.
"We learned about B2Bpay through a family member who told us about it and we haven't looked back since"
Billy Van Der Kooi, Director
Paying the bills, one reward at a time
Today Billy and Paula run roughly 80% of their business expenses through B2Bpay. Rent, contractors, suppliers: the payments most business owners make without a second thought are now quietly stacking up points every time they go out.
Scheduled payments, one-off payments, the platform handles both. And when they have needed support, the experience has been just as smooth.
"We use B2Bpay currently to pay about 80% of our business expenses from our rent, contractors and right down to our suppliers as well. So it's really really useful for us. "
Billy Van Der Kooi, Director
Supplier invoices go on Amex, earning full Membership Rewards points plus B2B Points on top, and business rent, utilities and running costs all earn.
From business expenses to family memories
The points have not sat in an account. They fly Billy's parents down from Canada once a year. They have funded business class upgrades. And they have taken the family on holidays year after year.
The gym franchises were always going to have rent and contractors. B2Bpay made sure those expenses were doing double duty.
"With the B2Bpay points I'm able to fly my mum and dad down from Canada once a year, which is really really helpful. Also take business class upgrades and take our family on family holidays every year as well, which is great."
Billy Van Der Kooi, Director
What they would tell other business owners
"If other business owners aren't using B2Bpay, what are you waiting for? It's super easy, the team's super supportive and I highly recommend it, or we highly recommend it."
Paula Van Der Kooi, Director
"Without B2BPay we wouldn't be able to travel overseas multiple times a year."
Billy Van der Kooi, Director of a 24 hour gym franchise
Ready to make business payments more rewarding?
Sign up for B2B Points, see how paying with Amex works, or read more stories from The Shower Man Melbourne and WebEagles.
Frequently asked questions
How can they pay suppliers who don't accept Amex?
They pay B2Bpay with their American Express card and B2Bpay pays the supplier by bank transfer or BPAY. The supplier never needs to accept Amex. See pay with Amex. The supplier receives the funds within 3 business days with the usual reference.
What points do they earn?
Their Amex Membership Rewards points at the card's standard rate, plus B2B Points on the Earn plans (1 per $1 on Earn Max, 1 per $2 on Earn Plus), which convert 1:1 to Qantas or Velocity Points. See B2B Points.
Can rent and contractors really be paid by card?
Yes. Add the landlord or contractor as a payee with their bank or BPAY details and pay by card. B2Bpay pays them by EFT or BPAY within 3 business days. See pay rent with a credit card. Recurring payments keep rent on time.
What does it cost?
A platform fee per payment, ex GST, from 1.10% for Visa and Mastercard and 2.10% for Amex on the Essential plan. No monthly fee is stated. See pricing. Earn Plus and Earn Max carry a higher fee and add B2B Points on every payment.
Is support really that responsive?
B2Bpay's team is Australian-based and offers one-on-one onboarding and ongoing help on 1300 205 575. Billy and Paula describe a responsive team that makes every payment easy, from setup through to one-offs. Support is included in the platform fee, with no extra charge for help.
Start earning on the bills you already pay
Set up takes minutes. Pay your BAS, suppliers and rent by card and keep the cash for up to 55 days.