How this real estate company travelled to Port Douglas entirely with Qantas Points

City Residential Real Estate manages 400 properties in inner-city Melbourne. By making and receiving its regular business payments through B2Bpay, Managing Director Glenn Donnelly has built a Qantas Frequent Flyer balance of over 500,000 points, and funded a trip to Port Douglas entirely with points.

City Residential Real Estate shopfront in Melbourne, with sales and rentals signage in the windows
City Residential Real Estate, Melbourne CBD

The story

Short answer: A family-run Melbourne real estate agency uses B2Bpay to take card payments straight from its invoices and to pay its own bills, earning Qantas Points on both. The points paid for a trip to Port Douglas.

  • Business: City Residential Real Estate
  • Industry: inner-city real estate
  • Location: Melbourne CBD
  • Established: May 2007, without a single property
  • Today: 400 properties under management
  • Spoke to us: Glenn Donnelly, Managing Director and Sales Consultant

A personal approach to real estate

City Residential started in May 2007 with no properties to its name and has grown to manage 400. Its expertise in the Melbourne CBD market has made it a comfortable fit for the inner-city niche. Despite the size of the portfolio, it is still a family-run business with a uniquely personal approach.

“We treat every client’s property as if they were our own and make an effort to know each and every landlord.”

Glenn Donnelly, Managing Director and Sales Consultant

Keeping track of payments

Like many small business owners, City Residential found back-end admin time consuming, overwhelming and ultimately costly. In real estate in particular, keeping track of incoming payments can quickly become an administrative nightmare.

“I find using the B2Bpay system is easy by having the ability to navigate through each payee’s history of bills.”

Glenn Donnelly

Connected to their accounting software

B2Bpay connects with accounting software such as Xero, MYOB or QuickBooks, so a business can accept card payments directly from the invoices it already creates there:

  • Clients pay by clicking a button on the invoice.
  • The button opens a secure payment page branded with the business’s logo.
  • When a customer pays, the payment is recorded in the accounting software automatically.

Qantas Points on every payment

For Glenn, as for many B2Bpay businesses, one of the greatest advantages is earning Qantas Points on business payments, both the ones they make and the ones they receive. Those points cover travel expenses and even travel upgrades, simply from paying and getting paid as usual.

“My current Qantas frequent flyer account has never been as high as it has since using B2Bpay, with over 500,000 points to my name.”

Glenn Donnelly

Recently Glenn headed to Port Douglas and funded the whole trip with points earned from using B2Bpay.

Get started today

Setting up a B2Bpay account is easy, and free:

  1. Fill out the online activation form so we can verify your business details.
  2. We quickly set up your payment portal and payment page, customised with your company logo.
  3. We arrange a payment link on your invoices.

Prefer to talk first? Speak directly to our Sydney-based B2Bpay customer support team on 1300 205 575.

Start earning on the payments you already make

Pay your bills and get paid by card through B2Bpay, and earn points on both.

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